Application Process & FAQs

STEP 1: Fill out an Application

Step 1: Fill out an Application: Complete an online application, through the “Availabilities" section on our website.

The processing fee for each application must be paid online and it is non-refundable. If your income does not meet the minimum requirements (at least 2-3 times the monthly rent) then you will be required to have a Guarantor. Your guarantor will need to fill out a rental application, indicating that they are a guarantor, and will need to include a completed guarantor form and additional documentation with regard to income along with their application.

STEP 2: Approval Process

The approval process can take 3-10 business days. The length of time needed to process your application depends on how quickly we receive the information from you and your guarantor (if applicable). We will contact your rental references as well as your guarantor to verify the information provided; it is recommended you notify all parties involved so that contact can be made efficiently. Once all documents and information are gathered, we will notify you via email whether you have been approved.

STEP 3: Select a Unit

Upon your approval, you and your roommates will select a specific unit from our availability list. The units available to you will depend upon your projected move in date and personal preferences. Once you have made your selection, you must call or email us to schedule a lease-signing appointment. The selected unit will be held for you until your lease signing date. We highly encourage that all approved applicants are available for the lease signing appointment. We will confirm your appointment by sending you an email with a sample rental agreement, the date and time of the lease signing, as well as the amount of the security deposit. To prepare for your appointment, please read over the sample lease and note any questions you may have.

STEP 4: Sign a Lease

At this time, all lease signings are remote via Zoom and signed electronically via DocuSign. At the time of your lease signing appointment, please have your security deposit payment ready. Security Deposits can be paid online, or in the form of a single cashier’s check dropped off or mailed to the Rental Office. Lease signings are typically 35 minutes. An executed copy of your rental agreement will be sent electronically once the security deposit is paid.

Frequently Asked Questions

Click on the question below to see the response:

  • Q. Can I pay the security deposit to hold a unit?

    A. No. Approved applications and scheduled lease signings are required to “hold” any units.

  • Q. Can I apply if I am an international student?

    A. Yes! International students are welcome to apply.

  • Q. What if a potential roommate doesn’t get accepted?

    A. We will inform the person or group of this matter, and then provide you with a list of options to move forward with the application process.


  • Q. Do you offer roommate matching?

    A. Unfortunately we do not but UCSB offers services to help with that.


  • Q. Do you allow Subleasing?

    A. No. There is an option to add someone to a signed lease. Please see Manager to review our “Lease Alteration” form.


  • Q. What terms do you offer?

    A. We offer 12-month leases starting in June, July August or September.


  • Q. Does my Guarantor/Parent need to be at my lease signing?

    A. While they are always welcomed to sit in on the lease signing, it is not required.


  • Q. May I view a unit?

    A. Yes, if there is a vacancy or we can obtain permission from the current tenant. There will be periodic scheduling of showings throughout the marketing season. Please provide the management office with your contact information so that we can alert you as to when the showings will take place. We do offer photos and floor plans for you to view under the Properties tab on our website.


  • Q. Are pets allowed?

    A: No. We do not allow pets or visiting pets.


  • Q. How much will I need to pay in “up-front” costs when I sign the lease?

    A. The security deposit must be paid in full at the lease signing and this amount is equal to one-months rent, plus $1,000.00 (not per person) and held until you move out and we reconcile your tenancy. The rent is not due when you sign the lease. Rent is due on or before the date your lease starts.


  • Q. What is a Guarantor and why do I need one?

    A. We require that all applicants (including International Students) that do not meet our income requirements include a Guarantor Form, filled out by a qualified person over the age of 18 with the rental application. This will confirm that someone whom you know has the financial stability to guarantee your performance and execution of the lease terms. All legal notices served to residents for lease violations will be sent to your guarantor.